Victoria Genealogical Society
QUERIES & RESEARCH ASSISTANCE

WHAT DO YOU NEED TO FIND?
WHAT ARE YOU LOOKING FOR?
DO YOU KNOW WHERE TO FIND IT?

If you need help to find the answers to these questions then
contact the Victoria Genealogical Society’s Research Teams.

NOTE: We are volunteers with a passion for genealogy. We are NOT professional researchers.
We do our very best to find what you need and want. Our volunteers will work on your project as soon as possible.

QUERIES - SEARCH SERVICE

Tell us your problem or ask your question and our Queries Team will know where to look for the information that you need in the resources at our disposal.  We can look it up for you:

  • If you need a will, divorce, obituary, headstone picture or city directory tracing
  • If a Coroner’s report will answer the last questions for a family member
  • If our VGS catalogue has told you that we have the book that you need but you cannot come to our Resource Centre.

Query responses will be sent electronically wherever possible.
NOTE: A minimum of $10.00 per order is required which is to help cover costs.


PAY ONLINE

Use your Credit Card OR PayPal Account
(using secure PayPal services)

** PAYABLE IN CANADIAN DOLLARS **

Rates
Query No. (optional)

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QUERIES PAYMENTS

Before making your payment, please contact our Queries team to confirm the amount payable.  See below for our standard rates and our VGS contact information.

PAYMENT METHODS:  Fees must be paid in advance once the amount is confirmed by our Queries team.

  • Pay online with your credit card OR PayPal account by using the form and button on the right. (Please contact queries if you don't see the rate you need.) 
  • OR if you prefer, you can pay either by cheque, international (not domestic) money order or bank draft, payable to the "Victoria Genealogical Society".  Use our mailing address at the bottom of this page.
  • We recommend that you do NOT mail Canadian cash, or do so at your own risk.

For orders from outside Canada, fees must be paid in Canadian dollars .

QUERIES REFUNDS

There are no refunds for entries not found. Please note, it takes longer to do an unsuccessful search than a successful search. Your chances for a successful search may depend upon how accurately you are able to describe the search you wish to have done.

If you have any questions on these policies, or about queries in general, please contact our VGS Queries Coordinator at the address at the bottom of the page.

 

SET FEES FOR SPECIFIC SEARCHES

NOTE: A minimum of $10.00 per order is required to help cover costs.

TYPE OF SEARCH OTHER DETAILS FEES PER SEARCH
BC Probate Files / Probated Wills / Divorce Records / Coroner’s Reports   $20.00
Obituary $10.00 per obituary
Burial File Info /
Cemetery Transcripts
$5.00 per lookup ($10.00 minimum order)
Gravestone Photographs $15.00 per tombstone or grave marker
BC City Directories We can check hard copy city directories that are not shown on the online indexes on the Vancouver Public Library Directory Index site (contains searchable listings from 1860 to 1955). $10.00 to search a single family over a 5 year span,
$20.00 over a 10 year span
British Columbia Vital Event Records Births, Marriages, Deaths are now available online for free at BC Archives Genealogy Basic Search. If an event is in the index but has not been digitized we may be able to assist you. $5.00 each ($10.00 minimum order)
Resources available in the VGS Resource Centre Please check our VGS catalogue for a list of our holdings. Copying fee of $10.00 (minimum order)
 for up to 10 pages
VGS Journal Articles $5.00 for up to 5 pages
$10.00 for the Journal
Greater Victoria Pioneers Index This list contains names of settlers and early residents of Greater Victoria before 1910, extracted from over 700 newspaper articles.
Names of descendants are also included if mentioned in the article.
Please check in our online Greater Victoria Pioneers Index for names.
Fee is $10.00 (minimum order) for up to 10 pages. Additional fees will apply for larger orders.
 

Please contact the VGS Queries Committee if you require more information.

 

"1-ON-1"  RESEARCH ASSISTANCE (BEGINNERS)

Are you just starting on your family’s history and don’t know where to begin?
Perhaps you're the family custodian of a box of old documents, photos and other memorabilia
and are uncertain where to start?

1-ON-1 Research Assistance is a support service for the person who has decided to start family history research. It is designed to help a new researcher understand and organize information, to explain different sources and the value of those sources and to answer any questions that you may have. We will guide you into the wonderful world of genealogy and answer your specific questions.

1-ON-1 will give you one uninterrupted hour of support with a dedicated and knowledgeable volunteer at the VGS Resource Centre.

RATES for 1-ON-1: $20.00 per hour.

Please contact our 1-on-1 Coordinator at queries@victoriags.org for information or to make an appointment. 
All fees are for the continued support of VGS`s on-going operation and genealogical assistance in the community and afar!

Examples of some subjects covered:

  • Why do you want to do your family tree? What do you expect the finished results to be?
  • Do you want to do just your direct line or all family members that you can find?
  • Are you going to use a computer program or just a paper copy? Or both?
  • What forms can be used for recording your information? How should these be filed and arranged?
  • What is the difference between registrations and certificates? What information can be found on these documents? Do you need both?
  • Is all genealogical information now found online? How and when should online sources be used? How to bookmark websites?
  • Are family trees that have been done by other people good or bad?
  • How should sources be noted? Why is it important to do so?
  • What should be done with family stories? Can these stories be trusted?
  • How should a research plan be devised?

 

LOOKING FOR FURTHER RESEARCH ASSISTANCE?

Need someone to do your research?
Data entry? Scanning? Home movie conversion? And more!!

Do you have that wonderful box of family “stuff” that Aunt Myrtle left you?
Do you want it preserved? Shared with the family? Organized?
Have you always wondered about your great grandfather and why he came to Canada?
Are you short of time?  Don’t know where to start?

If you are answering “yes” to any of the above questions, you need to be speaking to us.

Bring your questions and problems to us and we will do our very best to help you. 

Dust off your ancestors and bring them to us to be updated!

FEES: $25.00 per hour plus expenses.

Please contact our Research Coordinator with your request and
we will reply with details of the assistance we can provide to you and your family.

 

CONTACT US

By Email:
For Queries: queries@victoriags.org
For "1-on-1": queries@victoriags.org
For "Research Assistance": queries@victoriags.org

By Mail: (new address effective January, 2013):
Victoria Genealogical Society
209 - 4475 Viewmont Avenue
Victoria, BC, Canada
V8Z 6L8

Make cheques, bank draft or money orders payable to:
Victoria Genealogical Society

OR pay for VGS Queries online using your credit card or your own PayPal account (using secure PayPal services) - see our payment form near the top of this page.